1
Report the Injury
Employee or supervisor reports the injury through the WCW app or portal. Instant notification to your WCW service team.
Claims Support
When a claim happens, WCW is there. Real-time claim management, dedicated specialists, and a proven process that keeps costs down and gets employees back to work faster.
The WCW Claims Process
From first report to final resolution — WCW manages every step.
2
Medical Direction
WCW guides the injured worker to the right medical provider. No ER visits for minor injuries. Appropriate care from day one.
3
Claim Assignment
A dedicated WCW claims specialist is assigned within hours. You have a real person, not a call center.
4
Real-Time Tracking
Track every claim in real-time through the WCW dashboard. Know exactly where every claim stands at every moment.
5
Return-to-Work
WCW actively manages return-to-work to get injured employees back safely and quickly — the #1 driver of claim cost reduction.
6
Claim Resolution
WCW works to close claims efficiently and fairly. Every closed claim improves your EMOD for the next three years.
24/7 Reporting
Report injuries any time through the app or portal
Dedicated Specialist
Your own claims person, not a call center
Real-Time Updates
Track every claim live in your dashboard
Return-to-Work Focus
Active RTW management reduces claim duration
Fraud Detection
WCW technology flags suspicious patterns early
Direct Access
Call your WCW team directly — no hold queues